FAQs

FAQs
  • What are your candles made from?
Our candles are made from a natural Coconut Oil and Rapeseed Oil. These components make for a cleaner burn and are free from paraffin, soy, palm and synthetic additives
  • What is the burn time for Ebony Elle London candles?
Container Jars - 40 hours
Bubble Candles - 12 hours 
Venus Bust - 40 to 45 minutes

  • How quickly will my order be shipped?
Your order will be shipped between 2-4 days. During the pandemic there may be delays that should be taken into consideration

  • Do you accept returns?
Returns are not accepted

  • Are you CLP compliant?
Yes

  • Do you offer wholesale?
Yes, please get in touch to discuss wholesale orders
  • What shipping method do you use?
We use Royal Mail for all of our shipping. You can request what class delivery you would like during checkout
  • Do you ship internationally?
Yes we do ship internationally